PenthouseStays Chelsea | Spacious Lux King Studio

Decent location and bathroom. Best in mind it’s top floor of you have heavy cases plus on a very busy road Positive: Location was good, bathroom and shower were good, and kitchen area had all I needed for quick meals Negative: Top floor no lift, that should be mentioned on the ad. The sign-up process was intense and I had to do the whole thing twice. Not really happy uploading passport docs but was too late to cancel by the time I knew. Contact number for agents was not answered. Bed mattress very soft.

Excellent communication from the property owners Positive: Clean and modern Negative: Wifi

Séjour très agréable Positive: L’emplacement est super. Un arrêt de bus se trouve juste devant ce qui est très pratique. Le studio était impeccable Negative: Le studio qu’on avait se trouvait sur rue donc c’était assez bruyant. Aussi nous sommes resté 13 jours et le ménage n’avait été fait que le jour de notre arrivée. Il y avait une option payante si on voulait que la chambre soit nettoyé mais pour un séjour de 13 jours il aurait été bien que la chambre soit nettoyé au moins une ou deux fois gratuitement

Be warned the booking in is very complex as you need to provide Face ID and your passport Negative: Price on website said £106 per night but at checkout £186, if your booking for someone else they will need a smart phone as it's not very easy as it's an unmanned hotel. After nearly an hour of trying to get it sorted as my son was staying but I'd booked the room. After a couple of unanswered phone messages, we had to abandon the booking and look for somewhere else. Even though it's non refundable and IMHO it was the hotels fault they only refunded me the cleaning charge which was £75, so I lost £106. Be aware when booking this hotel.

Positive: La pulizia Negative: Il rumore esterno terribile