Effective Date: 29 July 2025
Welcome to www.penthousestays.com (“Website”), operated by Johnson Sachdeva Ltd, trading as PenthouseStays (“we”, “us”, “our”). By accessing or using this Website, you agree to be legally bound by the terms and conditions set out below. If you do not agree, please refrain from using the Website.
1. Use of the Website
* This Website is intended for use by individuals aged 18 or over.
* You agree to use the Website in a lawful manner and not for any fraudulent or unauthorised purpose.
* We may update, modify, restrict, or withdraw any part of the Website without notice.
2. Accommodation Bookings
* Currently, bookings are processed through third party platforms including Airbnb, Booking.com, and Plum Guide. These platforms have their own terms which apply to each booking.
* Direct bookings will be made available through the Website in future. These will be subject to additional booking terms, including cancellation and refund policies, clearly displayed at the time of booking.
* We reserve the right to decline or cancel any booking at our discretion.
3. Property Owner Submissions
* Owners may submit properties to us for consideration as part of our rental portfolio.
* Submitting a property does not guarantee acceptance. We may decline any property without explanation.
* No rent or income is guaranteed as part of our property services unless explicitly agreed in writing.
* By submitting a property, you confirm that you have the legal right to do so and all necessary permissions.
4. Staging and Design Services
* We accept enquiries for property staging and design services.
* These services may be delivered by third party contractors on our behalf.
* While we aim to work with reputable partners, we accept no liability for any act or omission by third party service providers.
5. Intellectual Property
* All content on the Website including logos, text, images, graphics, and layout is owned by or licensed to PenthouseStays and is protected by UK intellectual property laws.
* No content may be copied, reproduced, or distributed without our prior written consent.
6. Limitation of Liability
* We aim to maintain accurate and up-to-date information on our Website but do not guarantee its completeness or accuracy.
* We are not responsible for any direct, indirect, or consequential loss or damage arising from your use of the Website, third-party services, or submitted properties, to the fullest extent permitted by law.
* Use of the Website is at your own risk.
7. Privacy and Cookies
* Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and store your personal information.
* We use cookies and analytics to enhance your user experience. By using the Website, you consent to this use.
8. Changes to These Terms
* We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting.
* Continued use of the Website constitutes acceptance of any changes made.
9. Governing Law
* These Terms are governed by the laws of England and Wales.
* Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
For any queries regarding these Terms or our services, please contact us at: 📧 hello@penthousestays.com